Refund Policy

Because our books are custom-made and personalized just for your child, we are unable to offer refunds or exchanges for change of mind or ordering errors (such as typos, or incorrect names).

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However, if your book arrives damaged, has a manufacturing defect, or if we made a mistake with your personalization, we’ll happily replace it at no extra cost. Please contact us within 7 days of receiving your order and include a photo of the issue.

Thank you for understanding — we’re committed to making things right if something goes wrong!